I absolutely hate injustice of any kind. I’ve not ever been a victim of any major injustices myself I don’t think, but feel the rage rise when I think others have. Today I think I have. I’m in the process of trying to get my deposit back from when I was renting the property in Norwich.
When I moved into the house back in March I must’ve been the perfect tenant. I paid 6 months’ rent up front plus two months’ rent as a deposit. I had the place cleaned from top to bottom professionally. On the day I got the keys the inventory company made a note on their records that there was an inordinate amount of rubbish left in the front garden from the decorating which had been done between lets.
After two weeks when no one had done anything about it and the bin men had refused to empty the recycling bin because frankly there was no recycling in it, I took matters into my own hands and spent a day going backwards and forwards to the tip. This also included dumping two broken up fence panels that they had replaced in the back garden but never disposed of – complete with rusty nails. Oh, and two Letting Agency signs which despite me ringing regularly were never collected.
In my time there I fixed broken curtain poles, replaced a toilet seat and shower head and employed a gardener to keep on top of the garden – cutting the grass and applying several applications of weed killer. At the end of my tenancy I employed a cleaning company again to clean the place from top to bottom and made sure all the bins were empty or emptied.
I handed the keys back on 8 September and I am still waiting for the deposit to be returned.
On contacting the agency (again) this week I was told they were trying to obtain invoices from the landlord for “gardening services” that he claims need doing, although no one seems to be able to tell me what these services are or how much they will be.
The post tenancy report states, and I quote:
“Front Garden – No longer rubbish and therefore tidier Rear Garden – As inventory”
There is even a photograph attached to the report of a well cut lawn.
The most annoying thing at the moment is that the landlord won’t tell the agency what the ‘gardening services’ are and how much it is. I’ve even asked the gardener I employed to send me the details of the dates he came, what he did and how much I paid so I have the proof.
I’m owed over £1500 but they’re keeping ALL of it till it’s resolved.
The next step is to register a dispute with the Tenancy Deposit Scheme so that’s what I’ll be doing next. In the meantime I’ve bills to pay and they’ve got the money I need to pay them with.
The fact the landlord has picked a wooly area to claim for indicates to me that he knows exactly what he’s up to.